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brand x:
service activation

brand x:
service activation

What we do

Your brand is a promise. Your service is how you keep it. We architect the touchpoints that ensure your brand promise is kept at every single step. Working with your team and stakeholders, we design an on-brand service experience that delights your customer and your team alike.

Your brand is a promise. Your service is how you keep it. We architect the touchpoints that ensure your brand promise is kept at every single step.

Working with your team and stakeholders, we design an on-brand service experience that delights your customer and your team alike.






activate your
brand’s promise

activate
your
brand’s
promise

How we get there ⬇

How we get there

Stakeholder Interviews

Talking to customers, staff, and leadership to uncover shared truths and usable insights.

Service Deep Study

Analyzing your service and its place in the world to identify key opportunities for value creation.

Behavioral Design

Using behavioral science to design a service that feels intuitive and inherently human.

Service Architecture

The master plan detailing the customer journey, the staff actions, and the underlying systems.

Service Simulation

Testing the plan with low-fidelity prototypes to refine the design and make it launch-ready.

Rollout Blueprint

Phased activation, starting with the most critical moments in your customer’s journey.

Stakeholder Interviews

Talking to customers, staff, and leadership to uncover shared truths and usable insights.

Service Deep Study

Analyzing your service and its place in the world to identify key opportunities for value creation.

Behavioral Design

Using behavioral science to design a service that feels intuitive and inherently human.

Service Architecture

The master plan detailing the customer journey, the staff actions, and the underlying systems.

Service Simulation

Testing the plan with low-fidelity prototypes to refine the design and make it launch-ready.

Rollout Blueprint

Phased activation, starting with the most critical moments in your customer’s journey.

let's
begin

let's begin

Our service team works on 3 projects each
quarter. Book a discovery to discuss your project
and potential timelines.

Our service team works on 3 projects each quarter. Book a discovery to discuss your project
and potential timelines.

Our service team works on 3 projects each quarter. Book a discovery to discuss your project and potential timelines.

Book a discovery →

selected work:

brand to blueprint

selected
work:

brand to blueprint

Stories of transformation

Loyalty is built when things feel effortless. We find the hidden friction that makes your service a chore and redesign it to be intuitive, elegant, and on-brand. See how we’ve done it for our partners.

Dodo

Designing a ‘first visit’ dental experience that mitigates anxiety

MIAQA

Designing an Indoor Air Quality nonprofit’s identity and pilot service

Dodo

Designing a ‘first visit’ dental experience that mitigates anxiety

MIAQA

Designing an Indoor Air Quality nonprofit’s identity and pilot service

for fast-movers
& game-changers

for fast-
movers
& game-
changers

How we help

Perfect your go-to-market

A broken brand experience will slow you down. We design a streamlined, scalable service flow that delights early adopters and builds the foundation for sustainable growth.

Fix what isn't working

We run full diagnostics to find the root causes of service friction, then architect key cures that improve both customer satisfaction and operational health.

Learn more about us

"Our work with Brands of Earth has been transformative. As a gaming brand, staying relevant in an industry defined by changing player preferences is critical. The best thing we can do is possess the same appeal to start conversations tomorrow as we do today. Our new brand identity is a great start. It is based on classic gaming motifs, and the visual design is exciting. It gives us a powerful springboard to scale the brand's footprint beyond local tournaments and merch sales."


Sam Grigoryan (CMO, Godfire)
"This is the third time I am working with the studio. Noel and the rest of the team at Brands of Earth are top-rated across the board! They have been able to create EXACTLY what we need. The team is very communicative and makes you feel very confident that they will deliver a great finished product—and they do. I would gladly recommend them to anyone."


Mel Broadbent (Co-Founder, Feiertag)
"None of us had any clue about design or websites. The prospect of getting our business website designed was intimidating! We are super glad we were introduced to this studio. They researched everything. All our ideas were taken and they did not hesitate to advise us if something didn't seem like a good one. What can we say! It was fun. The website looks amazing and it's perfect for us. We are happy and all praises. Thanks guys!"


Lauren Wormald (Verity Dietetics)
"Our objectives were clear from the onset: harness the positive brand equity of our past, pivot to focus on the future, and make a bold statement doing so. Our client needs are changing, and our brand refresh program with Brands of Earth has helped us to readjust our positioning perfectly."


Jeff Lien (Partner, Mason Capital)
"They run a good ship and have put in place some incredible processes. The disconnect between final deliverables and internal usability is something we’ve had to deal with in the past and Brands of Earth deserves praise for helping us with that. The work was meant for our internal clients within the firm and the branding guidelines they set in place have really helped with a smooth service roll-out. We're happy to endorse them to marketing teams with no in-house design functions."


D. Kweon (Product Team, Hunters HK)
"Our work with Brands of Earth has been transformative. As a gaming brand, staying relevant in an industry defined by changing player preferences is critical. The best thing we can do is possess the same appeal to start conversations tomorrow as we do today. Our new brand identity is a great start. It is based on classic gaming motifs, and the visual design is exciting. It gives us a powerful springboard to scale the brand's footprint beyond local tournaments and merch sales."


Sam Grigoryan (CMO, Godfire)

"This is the third time I am working with the studio. Noel and the rest of the team at Brands of Earth are top-rated across the board! They have been able to create EXACTLY what we need. The team is very communicative and makes you feel very confident that they will deliver a great finished product—and they do. I would gladly recommend them to anyone."


Mel Broadbent (Co-Founder, Feiertag)
"None of us had any clue about design or websites. The prospect of getting our business website designed was intimidating! We are super glad we were introduced to this studio. They researched everything. All our ideas were taken and they did not hesitate to advise us if something didn't seem like a good one. What can we say! It was fun. The website looks amazing and it's perfect for us. We are happy and all praises. Thanks guys!"


Lauren Wormald (Verity Dietetics)
"Our objectives were clear from the onset: harness the positive brand equity of our past, pivot to focus on the future, and make a bold statement doing so. Our client needs are changing, and our brand refresh program with Brands of Earth has helped us to readjust our positioning perfectly."


Jeff Lien (Partner, Mason Capital)
"They run a good ship and have put in place some incredible processes. The disconnect between final deliverables and internal usability is something we’ve had to deal with in the past and Brands of Earth deserves praise for helping us with that. The work was meant for our internal clients within the firm and the branding guidelines they set in place have really helped with a smooth service roll-out. We're happy to endorse them to marketing teams with no in-house design functions."


D. Kweon (Product Team, Hunters HK)

say
hello

say hello

Let's talk about you

Let’s get to know each other and see if we
may be able to have a meaningful collaboration.

Let’s get to know each other and see if we may be able to have a meaningful collaboration.

Book a discovery →

Send us an inquiry email

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